I wanted to take the opportunity to thank you so much for your
absolute and total professionalism and kindness in helping us
select our car.  We did not feel pressured, as we have in the past.
      Both Jack and myself were VERY impressed with how highly you spoke of your boss and your place of employment.  What a welcome change!
      In about 4 years we will be in the market for a new car Dean, so
we will be seeing you again.  Until then stay healthy and happy.

                                                            Very truly,
                                                           

Jack and Ginny-Ocala, Fl,

Hi Dean,
Purchasing the Liberty from you was the most pleasurable
car-buying-experience anyone would ever have! Complete satisfaction
would be an understatement - thanks to you. In the future, if I (or
anyone I know) need(s) a car, I would have no alternative but to
recommend you and your dealership. Best Regards,

Sharif-Melbourne, Fl,

We had a great experience with the purchase of our Sebring Limited Convertible in February.

Dean Nelson was on the lot immediately to help us. Let us take a test drive and answered all our questions. He was very knowledgeable also polite and courteous. He also helped us get the car delivered back to Missouri where we live.

Next time I'm in Lake Wales I may have to buy another car from Dean.

Josie H-Missouri,

 Michael from Raleigh, North Carolina and his 2009 Aspen

 
George K. (and his son) from Haines City, Fl.



 

Hi Dean,

The truck drove beautifully on my trip back to Apopka. This was hands down the the best car buying experience I have ever had. You are a skilled professional that I would highly recommend without hesitation. My three boys love "Daddy's Big Red Truck".

Thank you again for all the extra time and effort!

Best wishes and Semper Fi!

Tommy B - Apopka, FL

Hi Dean,

Thank you again for your excellent customer service. I made it up to Maryland yesterday morning and I love the Jeep even more now than I did when I started. Its running great and was a lot of fun to ride up north. I really appreciate all of the effort that you put into helping me get that Jeep, especially on the short notice. Even though Sorensen and Schade is 900 miles away, the level of customer service was so much better than anything I could find up here. I'll keep you in mind in a few years (knowing me it will probably be about 10 years :-])when I start looking for another vehicle.

Thank you again,

Jonathan--Maryland, U.S.

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Dear Sir:

 

In order to achieve success in difficult economic times it is important to recognize valuable members of a corporate team.  Mr. Dean Nelson, Mr. Mark Mader and Mr. Wayne Brokaw are examples of gentlemen that exemplify the positive qualities that make up such a team.  They are dedicated, hardworking and professional.

 

These gentlemen project a "can do" attitude to the customer.  They are honest, caring individuals who create a feeling of trust within the purchaser.  It is due to this outstanding, conscientious, attention to detail, work ethic that I will recommend your dealership to any and all that will listen.

 

You are indeed blessed to have such quality people in your employ!

 

F. Daniels-Venice, Fl

Hello Dean, Wanted to let you know that I received the warranty refund check from your office this week. Thanks for the timely response!  I appreciate the way all the paperwork was handled very promptly.  It was well worth it to travel from Memphis for the great deal I got on the Dodge Grand Caravan!  Everything about the Dodge Grand Caravan was exactly as described on the phone and there were no surprises. Dean Nelson was excellent at answering all my questions and finalizing the paperwork. Thanks to Wayne, Jason and Dean!  You have my permission to use any or all of this email for advertising purposes. Thanks again, D Hale Memphis, TN

We really appreciate the level of service given by Sorensen Schade Chrysler Dodge Jeep.  We were in a very bad position with our trades.  We visited two other dealerships nearby that viewed our situation as impossible.  Dean made our deal work and we got the car we really wanted.  We know now there is no need to shop around.  This is the second time we have purchased from this dealership and will make them our first stop in the future. 

 

RK -Winter Haven, Fl